Driving Growth: The Power of the Post-Sales Customer Journey

April 5, 2019
Join Anthony Kennada, Gainsight CMO, and Heidi Bullock, Engagio CMO, to learn how to develop a winning post-sale customer experience to keep your customers happy and coming back for more. We’ll discuss how Customer Success and Marketing teams can work together by owning parts of customer journey to deliver value, increase retention, and generate revenue. Additionally, we will outline how to structure your organization for success, leverage technology to understand customer health and engagement, and deepen relationships with the right programs and processes. Attend to learn how to: – Think beyond acquisition and focus on the post-sale customer journey – Put long-term customer strategies in place for growth – Gain insights into customer behavior and health through technology – And much more!
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